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Salesforce.com Services

 

IXI Managed Services is a Salesforce.com business partner

Taking advantage of superior customer relationship management (CRM) to manage and share information is a key competitive advantage for businesses today. At the same time, getting the greatest productivity and revenue benefits from sales force automation, marketing automation, and customer service applications is quickly becoming a top priority for companies of all sizes.

Achieving success with CRM requires planning, implementation, reinforcement, and optimization of best practices. Salesforce.com's Successforce offerings were created to provide these services in a coordinated manner with our partners

Customized Services Strategy

No two companies are exactly alike. That's why salesforce.com provides the tools for a CRM experience as unique as your company. Our consulting expertise is backed by extensive CRM knowledge and years of experience that have made over 18,700 customers and 351,000 users successful. Our services can be leveraged in any combination — and incorporated into our partners' offerings — to maximize success for your unique business environment.

CRM Success

The proactive planning and design services offered by salesforce.com provide business and technical value. For example, our QuickStart Assist package helps you plan your CRM implementation to support complex business processes and take advantage of advanced features. We listen to your unique business and technology needs and address your challenges, providing proactive discovery and planning services as well as support for solution deployment and the final hand-off to salesforce.com customer support.

AppExchange Services

Our on-demand CRM delivers on the promise of integration by linking easily to everything from desktop tools to enterprise applications. Our award-winning AppExchange platform supports the integration of Salesforce applications with enterprise resource planning (ERP), accounting, and other third-party applications. Successforce includes Professional Services, Education Services, and Customer Support to unlock the power of the AppExchange platform in your business environment.